Terms of service

Last updated: March 10, 2026

OVERVIEW

This website is operated by KeepuKool. Throughout the site, the terms "we," "us," and "our" refer to KeepuKool. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you should not access the website or use any services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) when using our service.

A breach of any of these Terms will result in immediate termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

SECTION 3 — ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return only according to our Return Policy.

We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 5 — PRICING AND BILLING

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Prices for our products are subject to change without notice. We are not liable if a product is listed at an incorrect price. If a product's correct price is higher than the price listed, we will contact you before shipping.

SECTION 6 — PAYMENT

We accept the payment methods displayed at checkout. By providing your payment information, you confirm that you are authorized to use the payment method. You agree to pay the total amount for your order, including any applicable taxes and shipping charges.

SECTION 7 — SHIPPING

Shipping times and costs are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

Risk of loss and title for items purchased from our store pass to you upon delivery of the items to the carrier.

SECTION 8 — RETURNS AND REFUNDS

Our Return Policy is available on our website and is considered part of these Terms of Service. By making a purchase, you agree to the terms of our Return Policy.

SECTION 9 — OPTIONAL TOOLS

We may provide you with access to third-party tools (such as payment processors and shipping calculators) over which we have no control and no input. These tools are provided "as is" and "as available" without any warranties or conditions of any kind.

Your use of optional third-party tools is entirely at your own risk, and you should make sure that you are familiar with the terms on which the relevant third-party provider(s) make tools available.

SECTION 10 — USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, proposals, or other materials ("comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine at our sole discretion is unlawful, offensive, threatening, abusive, defamatory, or otherwise objectionable.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain defamatory or unlawful material, or contain any computer virus or malware.

SECTION 11 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which is available on our website.

SECTION 12 — ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice.

SECTION 13 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, state, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, threaten, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code;
(h) to collect or track the personal information of others;
(i) to interfere with or circumvent the security features of the service.

SECTION 14 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied.

In no case shall KeepuKool, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising out of or in any way connected with your use of the service or any product purchased using the service.

SECTION 15 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KeepuKool and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 16 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the state in which KeepuKool operates.

SECTION 17 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 18 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@keepukool.com